Collection, use and disclose personal information:
Effective January 01, 2004 all organizations that collect, use or disclose personal information are required to comply with the federal Personal Information Protection and Electronic Documents Act (PIPEDA). This legislation was designed to protect the personal information of identifiable individuals in Canada. This may include your name, mailing address, e-mail, telephone numbers, fax numbers and other personal information.
Altitude Employee Benefits Solutions strives to deliver superb service. Records are maintained for the purpose of providing service to you. Your personal information will not be sold to anyone else .
Altitude Employee Benefits Solutions may collect, use and disclose personal information only for purposes that a reasonable person would consider appropriate in light of the circumstances.
Why does Altitude Employee Benefits Solutions need the information?
1. to communicate with you;
2. assist with claim filing and adjudication processes, where applicable;
3. assist with your application for group benefits as provided by your employer
Obtaining permission:
Altitude Employee Benefits Solutions collect, use or disclose your personal information only with your
permission.
Your permission may be expressed in writing or be implied and you may provide the same verbally,
electronically, or through an authorized representative. You may withdraw your permission at any time. Should this choice impact service deliveries and capabilities you will be advised accordingly.
When your information is collected, it will be used only for the purposes for which it was collected, and shared with those agents, employees or service providers who need it. Your information will be retained only as long as necessary to fulfill that purpose, and will be kept accurate and up to date. When destroying personal information, we will use safeguards to prevent unauthorized parties from gaining access to the information during the process.
Protecting your personal information:
Responsibility is noted for all the personal information on-file. All agents, employees and service
providers are required to protect the confidentiality of your personal information. Access to your personal information is restricted to those agents, employees and service providers who need it to do their jobs.
Ongoing enhancements and security procedures safeguard and protect personal information while on-file. Appropriate safeguards and security procedures, including limiting access and computer passwords/encryption are included in such practices.
You have the right to access your personal information and to find out how it is used and disclosed. If you believe any of the information about you is incorrect, inaccurate or incomplete, you have the right to request changes. If you show that the information is incomplete or inaccurate, necessary changes will be incorporated.
We do collect statistics from our web traffic by logging web visits. This information, however, does not have a link to you personally. These logs help us understand the needs of our customers and the areas of our site that you do or do not find useful. When you simply browse our site, no personal information is being collected. We will not disclose this non-personal information to third parties.
By using this site, you agree to the terms of this Privacy Policy. Altitude Employee Benefits Solutions reserves the right to make changes to this policy at any time. Please check back periodically to review any changes.
If you have any questions please direct your written correspondence to the Privacy Officer:
Altitude Employee Benefits Solutions
91 Briarlynn Crescent
Dartmouth. NS B2V IK5